CUSTOMER SERVICE 24/7: 0998-546-2467

Privacy Policy

Last updated: July 15, 2026

1. Introduction & Privacy-by-Design

Tech Net 88 Solutions Inc. ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. Governed by the Data Privacy Act of 2012, our systems are built on privacy-by-design principles. We obtain explicit user consent before collecting any personal data and strictly adhere to data minimization — only collecting information that is absolutely essential to provide our services.


2. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Service Application Data: Installation address, chosen plan, and technical survey information.
  • Communication Records: Messages sent through our contact form and email correspondence.
  • Technical Data: IP address, browser type, and usage data collected through standard web logs.

3. How We Use Your Information

We use the information we collect to:

  • Process internet service applications and schedule installations
  • Respond to your inquiries and customer support requests
  • Send service notifications, billing, and account updates
  • Improve our website, services, and operations
  • Comply with legal and regulatory obligations
  • Send marketing communications (you may opt out at any time)

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Partners: We may share data with trusted partners (such as PLDT) necessary to deliver your requested services.
  • Legal Requirements: We may disclose your information when required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • HTTPS encryption for all web communications
  • Server-side input validation and sanitization
  • Restricted access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. Service application data is typically retained for the duration of your subscription plus a standard legal retention period thereafter.


7. Your Rights (Philippine Data Privacy Act)

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights:

  • Right to be Informed: Know what personal data is collected and how it is used.
  • Right to Access: Request access to your personal data we hold.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Object: Object to the processing of your personal data for direct marketing.
  • Right to Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at the details below.


8. Cookies

Our website uses a single functional cookie (tn_cookie_consent) to remember your cookie consent preference. We do not use tracking cookies or third-party advertising cookies. You may configure your browser to refuse cookies, but this may affect certain site features.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.


10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.


11. Contact Our Privacy Officer

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

  • Tech Net 88 Solutions Inc.
  • Antipolo, Rizal, Philippines
  • technet88solutionsinc@gmail.com
  • 0998-546-2467